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SHIPPING AND RETURNS POLICY

SHIPPING

Orders over 100$- Free Shipping ( Canada residents only)

Orders are shipped 2- 5 business days and should arrive within 2-3 business days. Tracking information is provided. For incorrect Address Creations Elle is not responsible for additional charges or delays that arise because of addresses being entered incorrectly.

Deliveries will be made by post / a carrier instructed by us to the address stipulated in your order. It is your responsibility to ensure that someone is present to accept delivery of your order.

If you are not in Canada, we have no knowledge of, and no responsibility for, the laws in your country. You are responsible for purchasing which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.

RETURNS
Creations Elle does not accept any returns or exchanges and cannot make any refunds except if the product is damage. In this case, in order to begin the return or exchange process, you must send an email to info@creationselle.com with your receipt or order number, and stating the reason for the return or exchange.